Terms of service

These Terms of Service apply to purchases made through the DRUT LTD online store.

By using our website or placing an order, you agree to these terms. Nothing in these terms limits any rights you have under applicable UK consumer law.

1. About us

This online store is operated by DRUT LTD.

Our contact information is available on the Contact Us page of our website.

2. Products

We make reasonable efforts to ensure product descriptions, photographs, specifications and prices are accurate.

Product images are provided for illustration purposes. Minor differences in appearance, colour, packaging or design may occur where these do not materially affect the product.

Product availability is subject to stock.

3. Prices

Prices displayed on our website are shown in pounds sterling (£) unless stated otherwise.

The total price payable will be displayed during checkout before you place your order.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to reject or cancel an order where reasonably necessary, including where a product is unavailable, there is an obvious pricing or listing error, payment cannot be authorised, or we reasonably suspect fraudulent activity.

If we cancel an order after payment has been taken, we will refund the appropriate amount.

5. Payment

Payment must be made using one of the payment methods offered at checkout.

Orders may be subject to payment verification and fraud-prevention checks.

6. Delivery

We aim to dispatch and deliver orders within the delivery estimates displayed on our website or during checkout.

Delivery times are estimates unless a specific delivery time has been expressly agreed.

We are not responsible for delays caused by circumstances outside our reasonable control, but your statutory rights remain unaffected.

7. Returns, cancellations and refunds

Returns, cancellations and refunds are governed by our Refund & Returns Policy and applicable UK consumer law.

Nothing in these terms affects your statutory rights.

8. Product use

Customers are responsible for checking that a product is suitable and compatible with their intended equipment before use.

Products should be used in accordance with their intended purpose and any instructions supplied with them.

Nothing in this section excludes or limits liability where doing so would be unlawful.

9. Website information

We try to keep information on our website accurate and up to date. We may correct errors and update product information, availability and prices when necessary.

10. Intellectual property

Unless otherwise stated, the content of this website, including DRUT branding, text, graphics and original images, is owned by or licensed to DRUT LTD and may not be reproduced commercially without permission.

11. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability that cannot be excluded under applicable consumer protection law.

12. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable data-protection law.

13. Changes to these terms

We may update these Terms of Service from time to time. The version published on our website at the relevant time will apply, subject to applicable law.

14. Governing law

These terms are governed by the applicable laws of the United Kingdom. If you are a consumer, you also retain any mandatory legal protections that apply to you.

15. Contact

If you have questions about these terms or an order, please contact DRUT LTD using the contact details provided on our website.